We do not charge a labor fee for devices that we cannot fix, even if we’ve spent hours troubleshooting! We don’t believe in diagnostic fees or putting out repairs that we can’t warranty, and therefore we don’t offer a solution for every problem.
If we can’t fix your device, you’ll be quoted no fix options, just return shipping of $15.
No power is usually caused by a logic board issue, especially after liquid damage. Damaged charging port or battery can also keep the device from turning on if they fail,
No charging issues can be caused by both the logic board, charge port or the battery. Some devices are more prone to charging issues after many usage.
Typically with no backlight issues, you will be able to see the screen if you shine a light through of the display.
No image can be caused by both the logic board or the display itself. Typically with image issues, you will still hear the startup chime, but you will not be able to see a image at all, even when shining a light through the screen.
On most newer iPhones / Android touch is controlled by the IC of the display module but touch issue still can be caused by the logic board.
Sadly, liquid damage does happne and it is the ultimate nightmare for any electronic device. Do not believe your device is water proof, we have seen it happen to any. The good news is, we can fix your device and make it like the spill never even happened in most cases.
Warranty Service Options:
We offer an industry-leading 6 months warranty on all board repairs. If your repair fails within the warranty period, we will either repair the device again, or issue a refund under no fix. We must see the device again in house to confirm and do failure analysis. We do not pay for return shipping to us, but we will pick up the shipping tab if the device has a bona fide warranty problem.