- Please make sure the address field matches the return address on your package, so we can match up your order when received.
- Upon delivery of your phone you will receive an email when it is received and quote you the price of what needs to be repaired. Upon payment, we will then repair any problems and attempt to restore full functionality to the best of our ability. You’ll receive an email either it is repaired or not repaired. All repairs are generally performed the same day they are received.
- Your phone will then be packaged to maximize protection. I use generous amounts of bubble wrap.
I will provide a tracking number, insurance (if purchased (extra charge)) for the package’s full value, and/or I will require a signature for delivery. I can also accommodate overnight shipping provided you pay for the extra charges (or provide an airbill for DHL, FedEX or UPS).
If you do not see the solution in the list for your problem, Please contact us.